Frequently asked questions
1. What is LocationFarm.com?
LocationFarm.com is a platform that allows people to list, search for, and book properties for short-term use, such as for media content production. We act as a broker to connect property Owners with Bookers.
2. What is the difference between an "Owner" and a "Booker"?
An Owner is a user who makes their property available on our platform for others to book. A Booker is a user who books a property from an Owner for a specific purpose.
3. How does the booking process work?
An Owner lists their property on our platform by submitting an application with details and photos. Once a listing is approved, a Booker can view the property and book it. The booking is a direct agreement between the Owner and the Booker, and we are not a party to the contract.
4. How do you handle payments?
Payments for bookings are made in UAE Dirhams (AED). The use of our platform is generally free, but we may charge a fee or commission when a booking is successfully made.
5. Can I cancel my subscription?
Yes, you can cancel your subscription at any time. The cancellation will take effect at the end of your current paid term.
6. What happens if there is a dispute?
Any legal disputes or issues related to a booking must be resolved directly between the Owner and the Booker. As the platform operator, LocationFarm.com is a broker and is not involved in these disputes.
7. How do you handle my personal information?
We respect your privacy. You are responsible for ensuring your registration information is true, accurate, and up-to-date. We have the right to suspend or terminate accounts if the information provided is untrue, inaccurate, or incomplete.
8. What are my responsibilities as a Booker?
As a booker, you agree to comply with our terms and conditions. You must not use our services for any illegal purposes or engage in prohibited activities such as impersonation, uploading viruses, or harming other users.
The Booker shall use the rented premises solely for lawful purposes and in accordance with the intended nature of the event or activity.
The Booker agrees and acknowledges that any form of nudity, pornography, or sexually explicit activities are strictly prohibited on the premises.
The Booker undertakes to fully comply with all applicable local laws, regulations, and cultural traditions at all times.
9. Can the terms and conditions change?
Yes, we reserve the right to change our terms and conditions. We will notify you of any changes by updating the "Last updated" date on the document. Your continued use of the services after the changes means you accept them.
10. Do I need insurance to book a property?
Yes, as a Booker, it is your responsibility to have valid liability or production insurance to cover any potential damages to the property. LocationFarm.com is not responsible for any damages to the Owner's property.